Business English for Telephoning

Business English for Telephoning offers you training in how to sequence a conversation and in strategies for communicating by telephone, as well as teaching typical expressions that will allow you to speak on the telephone successfully and with confidence. English for Telephoning consists of 20 units that each deal with specific areas related to communicating by telephone. The course is structured so that the more basic skills are dealt with at the beginning of the book and it becomes progressively more advanced. However, the sequence is not fixed and the user can choose the units most relevant to their needs. There are realistic listening exercises which offer practice in listening comprehension as well as presenting language and communication strategies. Throughout the units, there are exercises that allow you to review your telephone English, learn new expressions and vocabulary, or to practice core grammatical structures. There are listening and reading activities designed to generate interesting conversations related to the theme of the unit. The Interactive exercises let you review your learning by doing Useful Phrases, Vocabulary, and Communication exercises on your computer.

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Business english for telephoning

Учебен план на курса

Unit 1
Telephone connection 00:40:00
Unit 2
Telephone connection:Exercises 00:30:00
Unit 3
Telephone connection: Listening 00:30:00
Unit 4
Clarification 00:30:00
Unit 5
Clarification: Exercises 00:30:00
Unit 6
Clarification: Listening 00:30:00
Unit 7
Continuous communication 00:30:00
Unit 8
Continuous communication: Exercises 00:20:00
Unit 9
Continuous communication: Listening 00:00:00
Unit 10
Telephone arrangements 00:30:00
Unit 11
Telephone arrangements: Exercises 00:30:00
Unit 12
Telephone arrangements: Listening 00:30:00
Unit 13
Dealing with complaints 00:40:00
Unit 14
Dealing with complaints: Exercises 00:30:00
Unit 15
Dealing with complaints: Listening 00:30:00
Unit 16
Discussing possibilities 00:30:00
Unit 17
Discussing possibilities: Exercises 00:30:00
Unit 18
Discussing possibilities: Listening 00:30:00
Unit 19
Revision 00:30:00
Unit 20
Listening Transcripts
Listening Transcripts Unit 3,6,9 00:40:00
Listening Transcripts Unit 12, 15, 18 00:40:00

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  • 64.00лв.
  • 2 месецa

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Казват, че има много начини да научим чужд език, но това е маркетингова стратегия. Ние знаем - за да проговорим е нужно време и спокойна обстановка, нужни са упражнения и преговор, необходимо е специален подход към всеки клиент.


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