Информация за обучението
Съдържание на обучението
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- Dealing with incoming calls (Part 1) 00:45:00
- Dealing with incoming calls (part 2) 00:45:00
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- Hotel jobs and responsibilities (part 1) 00:45:00
- Hotel jobs and responsibilities (part 2) 00:45:00
- Customer information. Hotel facilities and services (Part 1) 00:45:00
- Customer information. Hotel facilities and services (Part 2) 00:45:00
- Dealing with booking enquiries (Part 1) 00:45:00
- Dealing with booking enquiries (Part 2) 00:45:00
- Welcoming guests (part 1) 00:45:00
- Welcoming guests (part 2) 00:45:00
- Welcoming guests – Reading comprehension 00:45:00
- Dealing with Dissatisfied Guest 00:45:00
- Laundry Service (Part 1) 00:45:00
- Laundry service (Part 2) 00:45:00
- Room service (Part 1) 00:45:00
- Room service (Part 2) 00:45:00
- Taking bar orders (Part 1) 00:45:00
- Taking bar orders (Part 2) 00:45:00
- Taking a restaurant reservation. Seating guests (Part 1) 00:45:00
- Taking a restaurant reservation. Seating guests (Part 2) 00:45:00
- Restaurant: Taking payment (Part 1) 00:45:00
- Restaurant: Taking payment (Part 2) 00:45:00
- Kitchen hygiene and safety 00:45:00
- Places to visit (Part 1) 00:45:00
- Places to visit (part 2) 00:45:00
- Health, safety and security 00:45:00
- Complaints and apologies 00:45:00
- Checking out (part 1) 00:45:00
- Checking out (part 2) 00:45:00
- Checking out (part 3) 00:45:00
- Checking out – Reading comprehension 00:45:00
Ревюта
5
5
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Interesting course